News & Resources

Unfortunately, it is becoming increasingly common for insurance companies to undervalue damage to both residential and commercial property when owners file a claim. When that happens, property owners have three options, only two of which make sense, in our opinion. The first option is to accept the inappropriately low amount offered by the insurance company and later complain about it online. While the complaints may provide some emotional outlet, they offer no help whatsoever toward making […]

AI is being used in new ways all the time. What started as a tool hidden within other functions is now routinely used to generate written copy, make decisions, and complete other critical tasks across all types of businesses. When the use of AI is perceived to have caused a problem, the companies that rely on it can be sued. These companies often assume that their commercial general liability (CGL) policy will cover them. This […]

Individuals and businesses purchase insurance to protect against a wide array of risks and potential losses. Protection from liability is a significant concern, but there are also losses due to theft, vandalism, fire, construction defects, storm damage, vehicle accidents, disability, and other issues. Then there are losses stemming from these problems, such as the interruption of business operations. The various potential losses may be covered under different policies, each with its own terms. The terms […]

Companies of all types are saving considerable sums of money by converting from paper to digital document systems. This type of system seems efficient because documents can be searched electronically and retrieved from multiple locations. But electronic processing and storage have their drawbacks, too, and the problems can manifest in unexpected ways, particularly with the increased reliance on AI. If your insurance company is delaying action on a claim or disputing your right to appropriate […]

If you’ve insured valuable personal property such as your car, boat, or a prized collectible, your insurance policy puts a limit on the value of the insured item. For vehicles, the policy may specify that a car is insured for the actual cash value at the time just before it was damaged. Certain property, such as artwork or jewelry, might be insured for a particular cash amount. Sometimes the property insured is worth much more […]

Professionals like attorneys, doctors, and accountants are often called upon when someone has a problem. If a client is unhappy with the result after a professional provides services, the client may file a malpractice lawsuit against the very person who was trying to help, even if nothing could have been done to improve the outcome. The threat of a malpractice claim always hangs heavy over a professional practice, from architecture firms to Zyglo inspectors. Recognizing […]

Life insurance issues can be complex, both financially and legally, and even emotionally. Like all forms of insurance, life insurance policies provide protection against an unexpected future event. But one unique feature of life insurance is that the uncertainty surrounding an obligation to pay does not necessarily involve an “if” but a “when.” Someone who purchases auto or homeowner’s insurance may never suffer a loss and never file a claim despite years of paying premiums. […]

Insurance fraud is a major problem for insurance companies, but, as with most problems, the wrongdoing of a small percentage of the population forces the rest to endure major inconveniences. If you’re shopping at a big box store, you may be required to stand in a long line to wait while an employee checks receipts. However, the inconvenience and potential problems are much greater when you need to file a property damage claim. You may […]

In September, Florida’s Office of Insurance Regulation announced that it was ordering penalties totaling over $2 million against eight insurance companies for the way they handled homeowners’ insurance claims after Hurricane Ian and Hurricane Idalia. The agency also reported that two additional investigations were still underway and could result in additional fines. Chief Financial Officer Blaise Ingoglia stated that the fines were “proof positive” that the agency was committed to holding insurance companies accountable. However, […]

Insurance is expensive, and costs for various types of coverage seem to increase drastically every year. If you run a business, the different types of coverage to consider can be overwhelming. Some business owners probably purchase more coverage than they need, but many others end up with gaps that can leave them woefully unprotected in the event of an emergency. One type of insurance often overlooked is business overhead expense (BOE) coverage. Understanding what this […]